Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

About Us

Mission and Vision

 

Our Mission: 

Provide world class healthcare and a stand-in medical force for the combatant commanders and beneficiaries throughout INDOPACOM.

Our Vision:

Guaranteeing a medically ready force and a ready medical force that is prepared to fight now and win.

 

 

Don't forget to keep your family's information up to date in DEERS!