Uniform Business Office (UBO)
Update Your Contact Information
It is important to always have your contact information updated in Defense Enrollment Eligibility Reporting System (DEERS) to make sure you receive bills in a timely manner. You can also add an email address to your DEERS profile. Patients are highly encouraged to do this to prevent any bills from being accidentally unpaid.
You can visit the website at: http://go.usa.gov/xnrmx
or visit the closest Personnel Support Detachment (PSD) to update your contact information. Please make sure each family member has updated information as well.
Sign-Up for Email Notification
In addition to the mailed physical bill, CRS can now send additional email notifications. If you would like to receive your bill electronically, please visit or contact the UBO department to set up the initial CRS e-billing profile.
How do I pay my bill?
•Online payments can be made at https://pay.gov/public/accesscode/
. Use the access code provided on the email notification or physical invoice. For step-by-step instructions, click here
•Contact Centralized Receivables Service at 1-855-549-2684 (Mon-Fri 0800-2000 EST)
•Contact the UBO Customer Service at DSN: 243-7090 (also see “Contact Us” on the right)
Frequently Asked Questions