Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Getting Care

Access to Care for DOD Civilians and Contractors


As a military treatment facility, U.S. Naval Hospital Yokosuka follows Department of Defense policy for prioritizing appointment scheduling. Here’s how these guidelines prioritize care:
  • Active duty service members
  • Active duty family members enrolled in TRICARE Prime
  • TRICARE Young Adult- Prime
We are committing to providing care to others whenever space is available after we have honored our responsibility to active duty service members and their families. This includes:
  • Active duty family members enrolled in TRICARE Select or TRICARE Young Adult-Select  
  • Retired service members and their eligible family members
  • DOD civilians and contractors
These priorities apply to primary and specialty care appointments. Access to the Emergency Department remains available 24/7 to all DoD ID card holders. All patients, including those receiving space-available care, can have their prescriptions filled through the USNH Yokosuka pharmacy if they are from a licensed U.S. provider and are written in English. (Please note, it may take 1-3 business days to fill prescriptions.)

Space Available Appointments with a Primary Care Manager 


To schedule a space-available appointment with a PCM, call DSN 243-5360. Appointment availability will be posted on the USNH Yokosuka Facebook page Mon-Fri at approximately 10 a.m.  

Walk-In Services (No Referral Required)


USNH Yokosuka offers walk-in services and some specialties that are open to all beneficiaries and space available patients. 
  • Emergency Department: Open 24/7 for emergency services. 
  • Immunizations: Open Mon-Fri, 8 a.m. to 4 p.m. Space available patients may call for appointments (243-5352) or walk-in from 8 to 10 a.m. 
  • Lactation Consultant: Open to all breastfeeding babies/children. (Virtual appointments are available for remote patients.) For an appointment, call 243-8747.
  • OB/GYN: Walk-in contraceptive clinic is available from 1 to 3 p.m. every Tuesday. For more information, call 243-8747.
  • OB/GYN-Obstetrics: For an appointment, call 243-8747
  • Optometry: For an appointment, call 243-5371. 
  • Pharmacy: Open Mon-Fri, 8 a.m. to 5 p.m. For refills, please call 243-4689. 

Space Available Services (Referral Required) 

  • *Audiology–Clinical/Diagnostic: For an appointment, call 243-8713.
  • Audiology–Occupational: Space available only for civilians enrolled in the Hearing Conservation Program. For an appointment, call 243-8713.
  • **ENT (Otolaryngology) Surgical Services: For an appointment, call 243-5376.
  • *General Surgery: For an appointment, call 243-5775.
  • *OB/GYN Gynecology Surgical Services: For an appointment, call 243-8747.
  • *OB/GYN-Obstetrics: For an appointment, call 243-5376.
  • **Ophthalmology Surgical Services: For an appointment, call 243-5371.
  • ***Orthopedics Surgical Services: For an appointment, call 243-5868. 
  • **Oral Maxillofacial Surgery: For an appointment, call 243-5332. 
  • Physical Therapy: For all post-operative patients (all health insurances). For an appointment, call 243-5348.
  • ***Podiatry Surgical Services: For an appointment, call 243-5868.  Wait times for appointments will vary depending on service availability. For additional questions, please contact the specialty clinic.

* Accepting MHS GENESIS referrals only.
** Accepting MHS GENESIS referrals and outside paper referrals in English.
*** Accepting MHS GENESIS referrals and outside paper referrals in English. Appointments will only be booked upon verification that imaging studies have been uploaded into USNH Yokosuka’s radiology system.

Periodic/Rodeo Services Open to Space Available Patients

 
  • Women’s Health Day Clinic: Once a quarter, we open our OB/GYN clinic for a Women’s Health Day to all beneficiaries and space available patients. Announcements will be posted on our Facebook page
  • Student Sports Physicals: Once a quarter, we make appointments available to our beneficiaries and space available patients for students who are participating in DoDEA-sponsored school sports. Announcements will be posted on our Facebook page

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Image showing list of space available services and hours of operation