Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Patient Resources

Access to Care for Non-Beneficiaries 

The following issues were raised about care for non-beneficiaries at Naval Hospital Yokosuka. For more information, please visit out Access to Care for DOD Civilians and Contractors page.

Specialty Care

The best way to find out what specialty services can see space-available personnel is to call the clinic directly or visit the Access to Care for DOD Civilians and Contractors page linked above. Please note that most specialty services require a referral from a primary care manager.

Mammography Services

Mammography services are available to non-beneficiaries. All non-beneficiaries must first register at Outpatient Records prior to scheduling routine Screening Mammogram services with Radiology.  
Please Note: Any Diagnostic Mammograms require a referral (or appointment) with a primary care provider prior to imaging, regardless if you are a TRICARE beneficiary or not. 

Treatment of Chronic Conditions

We provide the management of chronic diseases depending on the medical condition for space-available population. We cannot guarantee which medical conditions can be treated, since it is clinician dependent on their level of training and scope of practice if they can manage those conditions and be able to provide safe follow-up care.  If a condition cannot be treated by our clinic, a referral may be provided depending on the clinical circumstance. 
Learn more about how to make a space available appointment with a primary care provider.  

Workers Compensation

Worker compensation paperwork that asks for health care provider input can be completed by any treating provider, but the contract worker should coordinate with their company about any follow-up care to understand how their company will address bills received for services and care.  For questions about worker compensation paperwork, the worker should reach out to their company's Injury Compensation Program Administrator.  If there are further questions about the paperwork, the Occupational Health Clinic may be able to provide some assistance and can be reached at DSN 243-8247.

 

Contact Us

Join us at our next meetings!

February

  • Tuesday, Feb. 3, 2026
  • 4-5 p.m.
  • The Library at the Community Resource Center

March

  • Tuesday, March 3, 2026
  • 11:45 to 12:45 p.m.
  • Naval Hospital Yokosuka Command Auditorium (3rd floor of the hospital)

April

  • Tuesday, April 7, 2026
  • 4-5 p.m.
  • The Library at the Community Resource Center
The library is on the 1st floor of the Community Resource Center (the building across from the commissary). 

Please email dha.yokosuka.Yokosuka-NH.list.pfpc@health.mil with any questions, concerns, or new topics you'd like to discuss. 
Thank you & Happy New Year!

Don't forget to keep your family's information up to date in DEERS!