Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Patient Resources

Periodic Health Assessments 

Electronic Periodic Health Assessment Process 

To complete your PHA at U.S. Naval Hospital Yokosuka, perform the following steps: 

**Ship commands must see their medical section for PHAs** 

Check your Individual Medial Readiness Report 

You’ll need a CAC card reader to access your IMR Report. 

Navy: https://www.bol.navy.mil/ 

Marines: Marine Online 

Use your IMR Report to determine items that are due.  

“Due” items (Dental, lab, etc.) must be completed prior to your PHA.  

If you are dental Class 3 or 4, you must schedule and go to a dental appointment to complete requirements. 

Complete the online PHA 

Complete the online portion at https://eha.health.mil/EHA/. You can also search online for “PHA Navy;" click “Periodic Health Assessment (PHA),” and click “Access PHA login page:” 

Have your 10-digit DOD ID number and five-digit Unit Identification Code on hand. 

Call the DHA Virtually Integrated Patient Readiness and Remote Clinic

Call 844-863-3236; the Appointment Line is open Monday-Friday, 6 a.m. to 7 p.m. U.S. Central Time. Service members MUST complete the online portion for the appointment line to schedule their appointment. 

Send a message through the MHS GENESIS Patient Portal for any concerns or issues that arise. This includes service members in a special duty status. 

  • Select “Messaging”    
  • Select “Send a message”  
  • In the “To” box, type “NH Yokosuka Military Readiness Clinic”
  • Please include a good phone number 

Contact Us

Phone

US: +81-46-816-5352
DSN: 243-5352
Off-Base: 046-816-5352
VIPPR: 844-863-3263

Hours

Monday-Friday
7:30 a.m. to 4 p.m.
Closed weekends and federal holidays

Location

Main Hospital, First Floor