Appointments & Referrals
For appointments, call DSN 243-5352. To contact your provider with non-emergent health-related questions, use the MHS GENESIS Patient Portal.
Access to care
If you need to get care at Naval Hospital Yokosuka, the priorities for getting appointments are identified in Department of Defense policy and are listed below:
- Active duty service members
- Active duty family members enrolled in TRICARE Prime or TRICARE Young Adult – Prime Option
All others can get care if space is available after NH Yokosuka has met the health care needs of the three categories listed above within DOD access standards. This includes:
- Active duty family members enrolled in TRICARE Select or TRICARE Young Adult – Select Option
- Retired service members and their eligible family members
- DOD civilians and contractors
Access to care priorities apply to primary and specialty care appointments. 24/7 access to the Emergency Department remains available to all ID card holders. All patients, including those listed for space-available care, can have their prescriptions filled through the USNHY Pharmacy as long as they are from a licensed U.S. provider and are written in English. Please note, it may take 1-3 business days to fill prescriptions.
Visit the
Pain Symptom Management page for more information about receiving health care at Japanese healthcare facilities.
How do I find a civilian provider in Japan?
The overseas contractor, International SOS, has established a network of qualified providers in all overseas areas for TRICARE beneficiaries. To find an overseas provider, search the
Overseas Provider Directory. If you're not a TRICARE beneficiary, please contact your medical insurance provider for assistance.
Are you a DOD Civilian or Contractor?
If you’re a DOD civilian employee or contractor stationed in Japan, you should contact your medical insurance provider for help in finding health care options.
DOD Pilot Program Civilians in Japan Fact Sheet
Other contacts