Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Optometry Clinic 

Optometry is the primary care of the ocular world. Our optometry team determines refractive error and diagnoses, treats, and manages ocular conditions. 

Services are available to all beneficiaries (ages 3 and up): active duty service members, retirees, government civilians, and family members. Please contact the clinic directly to book your appointment today.   

Patients needing to order glasses (if prescription is less than two years old) or needing to repair military glasses don’t need appointments and are welcome to walk in during normal clinic hours. 

Services Available  

  • Routine eye exams 
  • Diabetic eye exams 
  • DMV screenings (If no health assessment required) 
  • Military physical screenings (Shore Commands, Failed Ship Screenings, or health assessment required) 
  • Ordering glasses and protective mask inserts (Active duty and retirees only) 
  • Contact lens renewals (No first-time fittings provided) 

TRICARE Vision Benefits 

Is it covered? Please visit the TRICARE Vision Benefits page to learn more. 

Contact Us

Phone 

U.S.: +81-46-816-5371 
DSN: 243-5371 
Off-Base: 046-816-5371 

Hours 

Monday-Friday 
7:30 a.m. to 4 p.m. 

Closed weekends and all federal holidays 

Location  

Main Hospital, Fifth Floor